Pliant Platform Fees

Depending on the organization's setup, Pliant collects monthly or yearly fees from the customer. These fees may include:

• A monthly subscription fee.
• A foreign exchange (FX) fee.
• A fee for using a Black Card product.
• Other applicable fees.

These fees are directly collected from the customer's account and appear as a transaction from Pliant. An invoice for the collected fees will also be attached to the transaction.

Example

All transactions for platform fees are handled using dedicated credit cards with the following configuration:

{
    "cardId": "c65e6071-dc43-4236-a406-ad2d9df20228",
    "cardConfig": "PLIANT_PLATFORM_FEE",
    "status": "ACTIVE",
    "label": "Pliant Platform Fee",
    "platformFee": true,
    ...
}

These cards can be viewed via the card details endpoint. The cards are owned by the organization owner.

A typical transaction on a platform fee card might look like this:

{
    "transactionId": "4e1399f5-3916-48a5-aac6-a66e3c7f5d02",
    "cardId": "c65e6071-dc43-4236-a406-ad2d9df20228",
    "type": "PURCHASE",
    "category": "COMPUTING_AND_SOFTWARE",
    "transactionAmount": {
        "value": -617,
        "currency": "EUR"
    },
    "receiptIds": [
        "06ff1e9f-37b0-47e8-9886-19a428e7c588"
    ],
    "merchantData": {
        "pliantMerchantId": "ee50f5ea-2be0-411a-bcd3-2852513649b2",
        "displayName": "PLIANT",
        ...
    },
    "merchantRawData": {
        "merchantLegalName": "Pliant GmbH",
        ...
    },
    ...
}

This transaction might occur monthly and will collect all necessary fees for the organization.

The linked receipt for this transaction can be accessed using the receiptId in the transaction. An example receipt is shown below:

FAQ

How are platform fee cards displayed in Pliant?

Platform fee cards are displayed separately from regular credit cards. You can find the platform fee card in the Settings area of the administration app.

Is there only one platform fee card?

Yes, each organization has one platform fee card. All applicable fees are deducted from this card. By default, the cardholder is the first member of the organization (most likely an owner). However, this can be changed upon request via support.

What happens when the owner of the organization changes?

The platform fee card can be reassigned to another member of the same organization. This requires a support request.

Should I prevent changes to platform fee cards in my partner application?

Yes. Platform fee cards cannot be edited, and this functionality should be restricted in partner applications.

Are transactions made with the platform fee card also shown on the monthly statement for the organization?

Yes. Transactions made with the platform fee card are displayed alongside other transactions in the organization's transaction and statement overview.

The card is labeled Pliant Platform Fee. Does this label change based on the types of fees?

No, the label of the platform fee card is static and remains as Pliant Platform Fee. All types of fees are deducted from this single card.